About Us

We value:

  • Honesty and Integrity
  • Resourcefulness and Creativity

We need to be:

  • Helpful and Supportive
  • Patient and Tenacious

To do so we take:

  • Ownership and Responsibility

In short, we must:

  • Always be kind

We are a small, family run I.T. business based in Hull, UK providing IT support and services to customers all over the country (and further afield!). Our customers know exactly who they are dealing with and are ensured of a consistent and prompt service every time.

We set up RedFez after spending many years working for big companies who always had top level IT support. They never had to worry about cybersecurity, or disaster recovery, or how to fix things when they went wrong because help was always on hand. We believe that this sort of help and support should be available to EVERY business, no matter its size.

We are a small business ourselves and we know how stressful it can be and that you often have to wear many hats to keep the business going. We can at least take one of those hats off you and help to make running your business the rewarding experience it can and should be.

We aim to provide a whole range of IT services to small business clients, to be a one-stop shop for all your IT needs. We work with limited companies, sole traders and non-profits . From fixing your computer when it goes wrong to advising on the best setup and hardware for your circumstances, from producing a great looking promotional website to monitoring and maintaining your IT set-up, we aim to make sure your IT works for you so that you can spend time on the things that matter to you and your business. We are a small, friendly company, and we offer simple, secure, effective and easy to understand solutions without all the technobabble or jargon.

IT Services we provide

  • Office 365 and email
  • Managed Services
  • Cloud and onsite backups
  • Service and Maintenance
  • Upgrades
  • System builds
  • Servers
  • Website design and hosting
  • Firewalls and security
  • Consultancy and advice
  • WiFi and wired networking

Who benefits from our IT Support?

Our customers range from sole traders to limited companies with lots of employees. The one thing they have in common is that they all need to ensure their IT works for them and supports their business. They love the fact that we are friendly and approachable and deliver what we promise. So if you want to take the stress out of your IT, give us a call.

Want to know why we are called RedFez? Click here to find out!