We value:

• Honesty and Integrity
• Resourcefulness and Creativity

We need to be:

• Helpful and Supportive
• Patient and Tenacious

To do so we take:

• Ownership and Responsibility

In short, we must:

• Always be kind

Welcome to RedFez! We are a small, family-run IT business based in Hull, UK, dedicated to providing exceptional IT support and services to customers nationwide and beyond. Our customers enjoy a personalized experience, knowing exactly who they are dealing with and receiving consistent, prompt service every time.

RedFez was founded after many years of working with large companies that benefited from top-tier IT support. These companies never had to worry about cybersecurity, disaster recovery, or technical fixes because help was always at hand. We believe that this level of support should be available to EVERY business, regardless of size.

Our mission is to offer a comprehensive range of IT services to businesses and organizations, serving as a one-stop shop for all your IT needs. We work with limited companies, sole traders, and non-profits, ensuring your IT infrastructure supports your core activities. Our goal is to make your IT work for you, allowing you to focus on what matters most to your business.

At RedFez, we pride ourselves on being a small, friendly company that delivers simple, secure, effective, and easy-to-understand solutions—free from technobabble and jargon.

In addition to our commitment to delivering excellent IT services, we are dedicated to creating opportunities for neurodiverse individuals to gain experience in the IT field. We recognize the unique strengths and perspectives that neurodiverse individuals bring to the workplace and actively seek to integrate these talents into our team. By providing internships, training programs, and supportive work environments, we enable neurodiverse individuals to develop their skills and contribute meaningfully to the IT industry. This commitment not only enriches our company culture but also helps to build a more inclusive and diverse workforce in the technology sector.

IT Services we provide

• Office 365 and email
• Fully Managed Outsourced IT
• Cloud and onsite backups
• System builds
• Servers and server management
• Website design and hosting
• Firewalls and security
• Consultancy and advice
• WiFi and wired networking

Who benefits from our IT Support?

Our customers range from sole traders to limited companies with lots of employees. The one thing they have in common is that they all need to ensure their IT works for them and supports their business. They love the fact that we are friendly and approachable and deliver what we promise. So if you want to take the stress out of your IT, give us a call.

Want to know why we are called RedFez? Click here to find out!